Privacy Policy

1. Introduction

Myles Advisors LLC (“we,” “our,” or “us”) is a Utah-based virtual business advisory firm committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you visit mylesadvisors.com or engage with our services. By using our website, you agree to the practices described in this policy.

This policy applies to residents of all U.S. states, with specific additional rights for residents of California (CCPA/CPRA) and Utah (UCPA).

2. Information We Collect

Information You Provide Directly

When you contact us or request services, we collect:

• Full name, email address, and phone number
• Company name and business details
• Service inquiries and messages you submit
• Information shared during consultations

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited, time spent, and referring URLs
• Device type and operating system
• Cookie identifiers (see Section 8)

Note: We do not currently use Google Analytics or third-party advertising networks. If this changes, this policy will be updated accordingly.

3. How We Use Your Information

• Respond to your inquiries and provide requested services
• Schedule and conduct consultations
• Send transactional communications related to your engagement
• Send marketing and promotional emails about our services (you may opt out at any time — see Section 7)
• Send SMS/text communications if you have provided express written consent
• Improve our website and service offerings
• Comply with legal and regulatory obligations
• Maintain records required by Utah real estate and business brokerage regulations

4. SMS and Text Message Communications (TCPA)

If you provide your phone number and consent to receive text messages from Myles Advisors, we may send SMS communications regarding your inquiry or services. Message and data rates may apply. Message frequency varies.

• To opt out: Reply STOP to any text message at any time.
• For help: Reply HELP or contact us at info@mylesadvisors.com.
• We will never share your mobile number with third parties for marketing purposes.
• Consent to receive SMS is not required as a condition of purchasing any goods or services.

5. Commercial Email (CAN-SPAM Act)

In compliance with the CAN-SPAM Act of 2003, all commercial emails we send will:

• Clearly identify Myles Advisors as the sender
• Include a valid physical postal address (P.O. Box or registered business address)
• Provide a clear and conspicuous opt-out mechanism in every email
• Honor opt-out requests within 10 business days
• Not use deceptive subject lines or sender information

To opt out of marketing emails, click the “Unsubscribe” link in any email or contact us at info@mylesadvisors.com with “Unsubscribe” in the subject line.

6. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share information only in these limited circumstances:

• Service Providers: Vendors who help us operate our business (e.g., email delivery, CRM, scheduling tools), bound by confidentiality agreements
• Legal Compliance: When required by law, court order, or government authority
• Regulatory Requirements: As required by Utah Division of Real Estate or applicable licensing bodies
• Business Transfers: In connection with a merger, acquisition, or sale of substantially all of our assets
• Protection of Rights: To protect the safety, rights, or property of Myles Advisors or others

7. Your Privacy Rights and Opt-Out Options

All U.S. Residents

• Opt out of marketing emails at any time (see Section 5)
• Opt out of SMS communications by replying STOP
• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal retention requirements)

Utah Residents — Utah Consumer Privacy Act (UCPA)

Under the Utah Consumer Privacy Act (effective December 31, 2023), Utah residents have the right to:

• Confirm whether we process your personal data and access it
• Delete personal data you provided to us
• Obtain a portable copy of your personal data
• Opt out of the sale of personal data (we do not sell personal data)
• Opt out of targeted advertising (we do not engage in targeted advertising)

California Residents — CCPA/CPRA

California residents have the right to know, delete, correct, and opt out of the sale or sharing of personal information. We do not sell personal information. To exercise your rights, contact us as described in Section 11.

To submit a privacy request, email us or use our online form. We respond within 30 days (45 days for complex requests).

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7b. EU / EEA Residents — GDPR

If you are located in the European Union or European Economic Area, you have the following rights under the GDPR:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data where there is no compelling reason for its continued processing.
• Right to Restrict Processing: Request that we restrict how we process your data in certain circumstances.
• Right to Data Portability: Receive your personal data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing.
• Right to Withdraw Consent: Withdraw consent at any time without affecting prior lawful processing.
• Right to Lodge a Complaint: File a complaint with your local Data Protection Authority (DPA).

Legal Basis for Processing: We process your personal data under: (a) performance of a contract; (b) compliance with legal obligations; (c) our legitimate interests; and (d) your consent where explicitly provided.

To exercise these rights, use our Privacy Rights Request Form or email info@mylesadvisors.com. We will respond within 30 days. Data is processed primarily in the United States.

8. Cookies and Tracking Technologies

Our website uses essential cookies necessary for basic functionality. We do not use third-party advertising cookies or cross-site tracking cookies. Types of cookies we use:

• Essential Cookies: Required for the website to function (session management, security). Always active.
• Functional Cookies: Remember your preferences to improve your experience. Opt-in.
• Analytics Cookies: Help us understand how visitors use our site. Opt-in.

When you first visit our site, a cookie consent banner lets you accept all, decline non-essential, or customize preferences by category. You may update preferences at any time by clearing your browser's local storage or contacting us.

You can disable cookies in your browser settings. Disabling essential cookies may affect website functionality.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain required business records, and comply with legal obligations. Lead and contact inquiries are retained for a minimum of 3 years. Client engagement records are retained as required by Utah real estate regulations. You may request deletion of your data at any time; however, we may retain certain records as required by law.

10. Children’s Privacy (COPPA)

Our services are intended for adults and business owners. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have inadvertently collected information from a child under 13, we will delete it promptly. If you believe a child has provided us with personal information, please contact us immediately.

11. Data Security

We implement industry-standard technical and organizational measures to protect your personal information, including encrypted data transmission (HTTPS), access controls, and secure data storage. As a virtual company, all data is stored electronically with reputable, security-certified service providers. No method of electronic transmission is 100% secure, and we cannot guarantee absolute security.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will update the “Last Updated” date at the top of this page. For material changes, we will provide notice via email (if you have provided your address) or a prominent notice on our website.

13. Contact Us

For privacy requests, questions, or concerns about this policy, please contact our Privacy Officer: